Privacy Policy

Last updated: March 2025

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Create an account
  • Submit music for distribution
  • Request YouTube OAC services
  • Contact us for support
  • Subscribe to our newsletter
  • Participate in promotions or surveys

This information may include your:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment information
  • Artist/band information
  • Social media profiles
  • Tax information for royalty payments

Music Content

We collect the music content and associated media (cover art, metadata, lyrics, etc.) that you submit for distribution. This includes:

  • Audio files
  • Cover artwork
  • Song titles and descriptions
  • Collaborator information
  • Release date preferences
  • Genre and mood classifications
  • Lyrics and translations

Streaming Analytics

We collect data about your music's performance across various platforms, including:

  • Stream counts and listener statistics
  • Geographic distribution of listeners
  • Revenue generated per platform
  • Playlist inclusions
  • Fan engagement metrics

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type
  • Operating system
  • Access times
  • Pages viewed
  • Referring website addresses

2. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our music distribution services
  • Process and fulfill your distribution requests to 150+ stores and platforms
  • Set up and manage your YouTube Official Artist Channel (OAC)
  • Track and distribute royalties according to your chosen plan
  • Manage your account and provide customer support
  • Send you technical notices, updates, and administrative messages
  • Communicate with you about products, services, offers, and events
  • Monitor and analyze trends, usage, and activities in your music performance
  • Detect, investigate, and prevent fraudulent transactions and copyright violations
  • Comply with legal obligations and tax requirements
  • Provide analytics and insights about your music's performance

3. Third-Party Services & Social Media Integration

As part of our distribution services, we connect with numerous third-party platforms. Here's how your information is shared:

Music Distribution Partners

We share your music content and relevant metadata with streaming platforms and digital stores (including but not limited to Spotify, Apple Music, Amazon Music, JioSaavn, Wynk, YouTube Music, etc.) to fulfill our distribution services.

Social Media Integration

When you use our Instagram audio linking, YouTube promotion, or other social media features:

  • We may share necessary data with these platforms to enable features like Instagram Music, Facebook Sound Collection, TikTok sounds, and YouTube Content ID
  • We may collect information about how users interact with your music on these platforms
  • These third-party services have their own privacy policies that govern how they use your information
  • We recommend reviewing their privacy policies before connecting your accounts

LANDR Partnership

As Soul Distribution uses LANDR for certain distribution services, your information may be shared with LANDR according to their privacy policy. By using Soul Distribution, you acknowledge this data sharing arrangement.

Other Third Parties

We may also share your information with:

  • Payment Processors: To process subscription fees and royalty distributions
  • Service Providers: Who help us operate our business and provide services
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate security measures to protect your personal information and music content. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Our security measures include:

  • Encryption of sensitive data
  • Secure storage of your music files
  • Regular security assessments
  • Limited access to personal information by staff
  • Contractual obligations with our third-party service providers

5. Your Rights & Choices

Depending on your location, you may have certain rights regarding your personal information, such as:

  • Accessing your personal information
  • Correcting inaccurate information
  • Deleting your information (subject to our contractual obligations)
  • Restricting or objecting to processing
  • Data portability
  • Withdrawing consent

To exercise these rights, please contact us using the information provided at the end of this Privacy Policy.

Content Removal

You can request the removal of your music from distribution platforms at any time through your dashboard. Please note that:

  • Removal may take up to 14 days depending on the platform
  • Some platforms may retain your content in user playlists even after removal
  • We cannot control content that has been downloaded by users
  • Analytics data may be retained for reporting purposes

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activities on our website. You can control cookies through your browser settings and other tools.

We use these technologies for:

  • Remembering your preferences and settings
  • Understanding how you use our services
  • Providing personalized experiences
  • Improving our website and services
  • Analyzing traffic patterns

7. International Data Transfers

As a global music distribution service, we may transfer your information to countries other than your country of residence. When we do so, we take appropriate measures to protect your information and comply with applicable laws.

By using our services, you consent to the transfer of your information to countries that may have different data protection laws than your country.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have collected personal information from a child, we will promptly delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date. We will notify you of any significant changes by email or through a notice on our website.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

  • Email: privacy@souldistribution.com
  • Phone: +91 9876543210
  • Address: Mumbai, Maharashtra, India